Comprehensive SAP Support Offerings

Seestron’s SAP support portfolio covers all major support layers — from functional consulting to technical operations and performance optimization.

Our support framework includes:

• Application Maintenance & Monitoring — Continuous monitoring of SAP systems for availability, performance, and data consistency.

• Incident & Problem Management — Fast, effective resolution of user issues, incidents, and recurring system errors.

• Change & Enhancement Management — Controlled implementation of new features, business logic, and system enhancements.

• Performance Optimization — Tuning queries, improving data loads, and ensuring optimal system response times.

• User Support & Knowledge Transfer — Helping business users adopt new functionalities through clear documentation and training.

SAP S/4HANA Support

We provide functional and technical support for SAP S/4HANA environments, ensuring your digital core runs smoothly and supports all critical business processes.
Our experts handle:

• Functional support for key modules (FI, CO, SD, MM, PP, etc.)

• Custom code adjustments and enhancement fixes

• Fiori app troubleshooting and optimization

• Integration management between S/4HANA and external systems

• Support for S/4HANA upgrades, patches, and OSS note implementation

Through proactive analysis and automation, Seestron ensures maximum uptime, improved performance, and continuous innovation in your S/4HANA landscape.

SAP BW/4HANA Support

Data is the foundation of informed decision-making — and we make sure your BW/4HANA system stays healthy, optimized, and reliable.
Our BW/4HANA support team handles:

• ETL and data load monitoring and error correction

• Process chain and scheduling support

• Data modeling enhancements and optimization

• Reporting and query performance improvements

• System upgrades and migration assistance

We ensure that your data warehouse continues to deliver trusted, accurate, and timely insights for business reporting.

SAP Datasphere Support

As enterprises move to modern data architectures, our team supports SAP Datasphere (formerly Data Warehouse Cloud) environments with expertise in hybrid and multi-source integration.
We provide:

• Data model validation and performance tuning

• Semantic layer management and replication issue resolution

• Integration support with SAP and Non-SAP systems

• Security, authorization, and access management support

• Continuous monitoring of data pipelines and transformations

Seestron ensures your Datasphere environment delivers consistent, governed, and high-quality data to all analytical users.

SAP Analytics Cloud (SAC) Support

Our SAP SAC Support ensures your analytics and planning systems operate seamlessly and deliver real-time business insights.
We handle:

• Dashboard performance optimization and visual issue fixes

• Connection and authorization troubleshooting (Live & Import connections)

• Data model support and enhancement

• SAC Planning model maintenance and process validation

• Integration with BW/4HANA, Datasphere, and S/4HANA systems

With Seestron, your SAC environment remains secure, responsive, and continuously aligned to evolving business reporting needs.

Technical Support and Basis Administration

Behind every efficient SAP landscape is a strong technical foundation.
Seestron’s SAP Basis support ensures system availability, database performance, and infrastructure reliability.

Our services include:

• System health checks and performance tuning

• Transport and change management

• Database administration and space management

• Security and user authorization management

• Patch, upgrade, and version control support

We help you achieve zero unplanned downtime through proactive monitoring and 24x7 support capabilities.

Why Choose Seestron for SAP Support

• Dedicated SAP experts with cross-domain experience (functional, technical, analytics)

• Flexible engagement models — Onsite, Offshore, or Hybrid

• Proactive monitoring and preventive maintenance approach

• Rapid incident response with defined SLAs

• Continuous improvement mindset — not just problem resolution, but value addition

Your Trusted SAP Support Partner

With Seestron, you gain more than just a support team — you gain a strategic partner committed to keeping your SAP ecosystem resilient, efficient, and future-ready.
We help businesses stay focused on innovation, while we handle the technology that powers it.

Contact us today to learn how Seestron’s SAP Support Services can strengthen your SAP environment and ensure business continuity with confidence.